Warranty and Repairs Customer Service Contact Information

Samsonite and American Tourister
Hours: Monday through Friday 9 AM – 6 PM EST
A response will be sent within 7 business days, or for faster service, please call 800.262.8282
samsonite@casupport.com

Hartmann
To receive repair service, please follow the steps below:
1. Select the authorized Hartmann repair center of your choice
2. Print and complete the Repair Request Form
3. Include a copy of your receipt
4. Place your product and the above items in a box
5. Ship the box to your selected authorized repair center

High Sierra
Hours: Monday through Friday 9 AM – 6 PM EST
A response will be sent within 7 business days, or for faster service, please call 888.368.1304
highsierra@casupport.com